OUR COMMITMENT TO YOU…

We have a vested interest in your complete satisfaction with your total vehicle buying experience.  In fact, that is why these programs were developed.  Both MPP Co., Inc.® and Old United Casualty Company were developed in 1979 because many consumers had purchased service agreements from other companies – only to be mistreated when requesting services or lose their coverage all together when the company went out of business.  We wanted to be sure that our customers had a variety of protection products to choose from to fit their individual needs and more importantly, be there when they needed the protection the most.

FOR MECHANICAL, TIRE ROAD HAZARD, PAINTLESS DENT REPAIR, OR MAINTENANCE  CLAIMS OR COVERAGE ASSISTANCE, CALL TOLL-FREE:
1-800-747-4400.  MONDAY THROUGH FRIDAY 7:30 a.m. – 6:00 p.m. CST.  SATURDAY 8:00 a.m. – 3:00 p.m. CST. 

CUSTOMER SERVICE (CANCELLATIONS OR OTHER QUESTIONS), CALL TOLL-FREE:
1-800-747-4400.  MONDAY THROUGH FRIDAY 8:00 a.m. – 5:00 p.m. CST.  Or e-mail.

FOR GAP OR THEFT CLAIMS CALL TOLL-FREE:
1-800-747-4400.  MONDAY THROUGH FRIDAY 8:00 a.m. – 5:00 p.m. CST.  Or e-mail.  Our fax number is (913) 895-0355.

CANCELLATION FREQUENTLY ASKED QUESTIONS

CANCELLATION FORMS

• Vehicle Service Agreement (VSA) Cancel Form
• Painteless Dent Repair (PDR) Cancel Form
• GAP Debt Waiver Addendum (DWA) Cancel Form
• GAP Insurance Cancel Form
• TireAssure Road Hazard Cancellation Form

CLAIM FORMS

• GAP Debt Waiver Claim Form
• GAP Insurance Claim Form